Welcome to Mineral Soap!
By accessing our website or placing an order, you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding.

1. About Us

Mineral Soap offers handcrafted soaps made with care using natural and skin-friendly ingredients. Each bar is prepared in small batches to ensure consistency, quality, and uniqueness.

2. Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old, or accessing the site under the supervision of a parent or guardian.
  • All personal and payment information you provide is accurate and complete.
  • You will not use this website for any unlawful, harmful, or unauthorized activities.

3. Product Information

We strive to present all product details, images, and descriptions as accurately as possible. However, due to the handmade nature of our products, slight variations in color, scent, texture, or shape may occur. These differences are natural and do not affect product quality.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR ₹) and are inclusive of applicable taxes unless stated otherwise.
  • Prices may be subject to change without prior notice.
  • Payment must be made in full at the time of purchase using the secure payment methods provided on our website.

5. Order Acceptance & Cancellation

  • Upon placing an order, you will receive a confirmation email with the order details.
  • You may cancel your order within 12 hours of placement. After this period, the order may already be in processing or shipping, and cancellation may no longer be possible.

6. Shipping & Delivery

Please refer to our full Shipping & Return Policy for details.
We do our best to ensure timely delivery. However, delays caused by third-party couriers or unforeseen circumstances are beyond our control.

7. Returns & Refunds

Due to hygiene and safety standards, all sales are final.
We accept returns or provide refunds only for:

  • Incorrect items shipped
  • Products damaged during transit

Claims must be made within 7 days of delivery along with supporting photos and order details. See our Return Policy for further guidance.

8. Intellectual Property

All content on this website—including but not limited to text, graphics, logos, product names, and images—is the sole property of Mineral Soap and may not be copied, distributed, or reproduced in any form without prior written permission.

9. Limitation of Liability

Mineral Soap shall not be held liable for any indirect, incidental, special, or consequential damages resulting from the use—or inability to use—our products or website.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of the competent courts located in New Delhi.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, feel free to contact us:
Email: info@mineralsoap.in